Aktino is dedicated to giving our customers outstanding support to help minimize network outages and reduce operational expenditures. Aktino offers the wide range of support programs listed below.
Installation Services
Aktino provides installation, testing and commissioning of our products throughout the world. Our deployment organization will work closely with your customer operations personnel to develop Methods of Procedures (MOPs) for installations requiring complex coordination and planning.
On-site Technical Support
Aktino will dispatch a field engineer as quickly as possible following your reasonable request for on-site assistance. All field engineers are highly trained with Aktino products as well as many other suppliers' equipment. They can troubleshoot problems, optimize performance and help resolve interoperability issues with other equipment.
Network Design and Optimization
Aktino provides design and integration services via our field support engineers and centralized design professionals. When it comes to designing high bandwidth last mile copper networks, Aktino is a recognized leader. Contact our sales department for more information or to order professional services.
Technical Training
Aktino provides technical training in our Irvine, CA facility or at customer locations in all parts of the world. Our training staff focuses on practical knowledge and operational techniques to maximize the productivity of technical personnel. Trained operators are better able to design, troubleshoot and tune the performance of Aktino's broadband over copper solutions for the best possible network performance.
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